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Privacy and cookie policy



All elements present on the site, be they visual, textual or in sound, are the exclusive property of Maison Zàgara and are therefore protected by the intellectual property code and by the right of the author.

Thus, any reproduction of the site, partial or whole, is strictly forbidden.

It is permitted for links to be made to our site; however, this must be done in an honest manner and such a link cannot pose a threat to our good name or seek to profit from our reputation. It is strictly forbidden to put a link to our website on a site that is not your own. We reserve the right to remove such links without notice.




When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.” We collect Device Information using the cookies technology.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and PayPal account information), email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.



We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Customer relationship management: after sales service, beauty advice, collection of customer opinions on products, suggestion of customized products, notifications of back in stock products

Marketing studies and analyses

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services (Maison Zàgara newsletter, OOS notifications and price notification). You can unsubscribe at any time by clicking on the link provided on each of the emails received.



We share your Personal Information with third parties to help us use your Personal Information, as described above.  

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.



When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.



If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.



We reserve the right to modify, update or correct, at any time and without notice, this privacy policy in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.



Every client or website user has the right to oppose the commercial use of their personal data and to benefit from a right of access, correction, and removal of their details. Website users can write to Via Montarice, 15 – 60025 Loreto (Italy) -




In order to facilitate your browsing on the Site, Maison Zàgara uses cookies or similar systems. These Cookies offer you a better quality of service by recording information related to your navigation. These cookies do not identify you individually. Your use of the Site is subject to this Cookie Policy and is also subject to all applicable laws and regulations, including those governing copyrights, trademarks and all other intellectual property rights.

A cookie is a text file that contains a small amount of information downloaded to your computer or mobile device when you visit a website. A cookie is then returned to the original website when you visit it again or at another site that can recognize the given cookie. Cookies are useful because they allow a website to recognize the user's device.

On this Site, cookies have several functions. They allow you to navigate between pages effectively, to keep your preferences in memory and, in general, to improve your experience on the Site. They also help to make online advertising more relevant to you and your interests.

By using this Site, you agree that we may place such cookies on your device.



The session cookies on our Site will:

remember what is in your shopping cart

remember how far you are through an order

remember your login details and preferences

make sure the website looks consistent, allow you to browse the website and use its features

allow you to share pages with social networks like Facebook, Instagram and Twitter

allow you to add Reviews

allow you to participate in our loyalty program

collect information about how you use the website

We will send you emails from time to time. These emails do not contain cookies. By clicking on the links within these emails, you will be taken to our Site where session cookies will work as above.



The persistent cookies for our Site analytics and performance will provide us with analysis and statistics (via Google Analytics) on how our website works, including for example which pages are visited, duration of visits, returning customer visits, search keywords you’ve used to come to our Site, etc.

These cookies do not collect any information that could identify you – all the information collected is anonymous and is only used to help us improve how our Site works, understand what interests our users and measure how effective our Site is.

If you want to opt-out of being tracked by Google Analytics, visit the Google Analytics Opt-out page ( and install the add-on for your browser.

If you arrive at our Site from a third-party site that has referred you (for example, where you clicked on a link) you may have accepted a cookie that will expire after 30 days. This cookie will have been issued by an Affiliate Marketing organisation. The only purpose of this cookie is to report any revenue we earn from you, during that 30-day period, to the Affiliate marketing organisation, for the purposes of us potentially paying a commission.



We allow certain 3rd-party companies to collect data that helps us to understand the behaviour of our customers in order to provide advertising targeted to suit your interests and preferences.

When a visitor visits our Site, a cookie is enabled. The cookie identifies the visitor and delivers adverts relevant to the visitor. The 30-day cookie data used in these adverts is completely anonymous and does not contain any of a visitors' personal details.

Third party vendors, including Google and Criteo, use cookies to serve ads based on a user’s prior visits to our website. These companies also collect information when you click on our ads, which helps us track and manage the effectiveness of our marketing efforts.

We may use Remarketing, which is a feature that lets us reach our visitors who have previously visited our Site and show them relevant ads when they visit other sites on the Google Display Network or search on Google.

If you do not wish to participate in our Google AdWords Remarketing, you can opt out by visiting Google's Ads Preferences Manager.



Accepting our cookies is a condition of using the Site. If you do not accept our cookies, we can’t guarantee how our Site will perform for you and it may mean we can’t offer you some services and it may reduce the support we can offer you.

You can configure your browser settings to restrict or block cookies on the Site (or any other Web site). Your browser may contain information about how to adjust your settings.

Should you wish to disable or block cookies from your internet browser, you can try searching the words “cookies”, “manage cookies” and “block cookies” in the following web pages, for instructions for the major internet browsers used. Alternatively, please refer to your browser manufacturer's instructions by clicking "Help" in your browser menu.



Please note that when you visit our website, we may also log your IP address, a unique identifier for your computer or other access device.

If you have any queries about how we use personal data, please contact us by email at


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