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FAQs

Are your products organic or natural?

Maison Zàgara uses active molecules derived from natural products from land and sea. In some cases, products of biotechnological origin are used, such as hyaluronic acid or peptides.

Are your products vegan?

Our products are not certified vegan: in some of them we use marine collagen and elastin or honey. For more information on our ingredients, please contact our Customer Service via chat or by sending an email to info@maisonzagara.com.

Testate i vostri prodotti su animali?

Our products are not and will never be tested on animals.

Can I use your products if I have sensitive skin?

All of our products are designed and tested on sensitive skin and should be tolerated by even the most sensitive skin. We strictly avoid the use of aggressive or harmful ingredients for health. However, since every skin is unique, and can react differently to the same ingredient, we invite you to carry out a quick patch-test by applying a small amount of product inside the forearm for a whole day. If no redness or irritation occurs, you can use the product without any worries.

What is the expiry date of your products?

All cosmetic products have the so-called "post-opening period" indicated with the acronym PAO, which in our case corresponds to six months.

Where are your products made?

All our products are made in Italy; our laboratory is located in the Marche region, in the province of Ancona.

Can I use your products if I'm pregnant?

We suggest you talk to your doctor about which products you can use during pregnancy.

In which language do you offer assistance?

We are happy to assist you in English, Italian, German, French or Spanish. For assistance, contact our Customer Service via chat or by sending an email to info@maisonzagara.com.

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